Email your resume, 3 non-family references, and let me know who is the greatest person of influence in your life OR what has been the greatest experience in your life that has shaped you. Only Candidates who follow all of the instructions will be contacted.
Looking for a fun place to work?
Want to work for an employer that cares about their employees?
Do you want work/life balance? How’s a 3 day weekend every week sound?
Like to work for an employer that gives back to their community?
VanScoter Insurance Agency, LLC an independent property & casualty insurance agency is looking for a part-time Customer Service Representative (Tuesday, Wednesday, Friday).
We care about our employees and like to show them how much we value them. Not only with financial rewards like bonuses/commissions and gifts, but with Agency events. Some of our recent events have been an evening at Batavia Downs for dinner and gambling, go-kart racing, Escape Room (we did get escape!), Bowling, annual holiday party.
Here are some of the ways we give back to the community:
During 2020 we donated to a different local charity every other month
Annual Thanksgiving food basket collection
Volunteer at local events, like Greece Rotary’s Ziti Dinner
Salvation Army Bell Ringing
Office hours are Monday – Thursday 8:45am-5:30pm and Friday 8:45am-5pm and 45 minutes for lunch. Looking for someone to work Tuesday, Wednesday and Friday’s. Who doesn’t want a 3 day weekend every week!
The Customer Service Representative is responsible for servicing and quoting new insurance policies; requoting existing customers; performing account reviews for current customers, recommending coverages & suggesting cost saving ideas. The Customer Service Representative will be required to take customer payments, issue certificates of insurance, assist in placing claims and following up on claim progress, in addition to some other administrative duties. It’s a small office, so you need to be willing to pitch in a help where ever is necessary.
Looking for someone who sees something that needs to be done and does it!
5 Mulit-purpose vacation days each calendar year (another part of the work/life balance, we enjoy what we do, but also like our time away from the office as well)
Retirement plan with employer match – we don’t want you to have to work forever, so we’re going to help you save for your retirement.
A candidate must be customer focused, always looking out for the best interest of the client/prospect. Candidates should possess the following qualities:
Sense of humor – we like to have a good time and hope you do as well.
You must be able to project your smile over the phone (the majority of our interaction is over the phone)
Whiners or complainers need not apply, we are an upbeat office and like to keep it that way : )
What are we looking for?
High School Diploma (associates degree, even better!)
Property & Casualty Insurance License (great if you have it, if not, we’ll help you get it)
2 years office work experience
You don’t have to know insurance, but must be willing to learn
Someone who can follow instructions
A goal setter
ALL APPLICATIONS WILL REMAIN CONFIDENTIAL
Job Type: Part-time
Pay: $14.00 – $16.00 per hour
Paid time off
Monday to Friday
To keep our employees safe during this crazy time, we have closed the office to the public and are working as a virtual office. Some of our current staff members are working from home. We have hand sanitizer and cleaning supplies at each desk.
High school or equivalent (Preferred)
Customer Service: 2 years (Required)
Communication method(s) used:
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company’s customer service policies
Other duties as requested
This Job Is Ideal for Someone Who Is:
Dependable — more reliable than spontaneous
People-oriented — enjoys interacting with people and working on group projects
Detail-oriented — would rather focus on the details of work than the bigger picture
Achievement-oriented — enjoys taking on challenges, even if they might fail
Autonomous/Independent — enjoys working with little direction
This Job Is:
A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
A job for which all ages, including older job seekers, are encouraged to apply
Open to applicants who do not have a college diploma
Company’s Facebook page:
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place