Customer Reviews
- MMMarianne M., Rochester, New York
- LLuis, Rochester, New York
“fast and good service,”
LaShonda J., Rochester, New York“I was referred to Van Scoter Insurance by a friend of mine. My agent Rick was very attentive and helpful from the beginning until the end. He insured that I had everything that I needed in my business insurance policy. I will work with this company for future needs.”
- DTD T., Rochester, New York
“I was in need of home, auto and umbrella insurance since my current provider will no longer provide insurance in NY. I have used independent insurance agents for over 40 years now since they can find the best policy for my needs and are not locked into any one company. After reading several reviews about Erie Insurance I contacted VanScotter Insurance and requested pricing to compare to other quotes I had solicited from other agencies. The process was seamless and straightforward from start to finish. Any questions I had were promptly answered which gave me more confidence that this agency would be a good one to work with. Everything was done electronically from applications to approvals which avoided office visits. Their quote from Erie was slightly less than the next highest quote for the same coverage; I was hoping for a better deal but it was still less. I had all the information and policies in place to take effect at the end of the year. One less thing to worry about! I definitely recommend them if you are looking for a good independent insurance provider!”
Durran H., Rochester, New York“Definitely a great company to work with! Helped me out tremendously!! Thank you Sharon Morse for coming up with the best insurance situation for me!”
Joseph V., Rochester, New York“Competitive prices and great service at a true local family-run business. Highly recommended!”
- JLJames L., Rochester, New York
“I wasn’t happy with my insurance company and my friend recommended I go to his company VanScoter. I’m sure glad I went. Their agent Rick Louallen was very helpful in finding me auto and home insurance at a reasonable price. You can’t go wrong going to VanScoter.”
- AWAmber W., Rochester, New York
“THIS IS NOT A SCAM! I can’t say enough amazing things about this team. The communication was clear and happened when needed. The team is probably the friendliest team I’ve ever worked with. All of my questions were answered with honesty. The process was FAST and we didn’t need to do anything except answer questions. No searching or random sales reps involved. Oh and the best part… we SAVED over $3,000 a year!!!! Great work from Rhett and his group!”
Brant C., Rochester, New York“Rhett helped me with homeowners and auto insurance. Got good prices and he answered every question I had. I even referred my mom to him.”
- TNTobi N., Rochester, New York
“Exceptional coverage!”
Maria R., Rochester, New York“After many years with another insurance company I decided to look elsewhere and so glad we did. Saving quite a substantial amount per year. Awesome customer service. They were very thorough and explained everything in detail. Rick was great to work with. Highly recommended.”
- ACADA C., Rochester, New York
“Sharon at VanScoter Insurance found us a great package for home and auto. Friendly and professional. We will continue our partnership with them and Sharon :-)”
- RLRichard L., Rochester, New York
“Very helpful !
Great people!
I’ve been a customer since 2012 and they have been great the whole time !” - JKJoanne K., Rochester, New York
“If you are in the Rochester area and need an Insurance Agency then VanScoter Insurance Agency is the place to go! I needed to get an auto insurance policy the next day. Marianne and Sharon went out of their way and got me all set up within hours. I found VanScoter in a Google search and am so lucky and happy I did. Marianne was so patient while taking my information while dealing with our call dropping numerous times and my grandbabies carrying on in the background. Sharon, who will now be my agent forever, took only an hour to find me insurance, send me papers to sign and send my insurance cards. I have received multiple emails from Sharon making sure I was all set. Do yourself a favor and give VanScoter Insurance Agency a call!”
- APAngie P., Rochester, New York
“Exceptional customer service.”
