Job Openings

Full-time Customer Service Position (Greece, NY)

Compensation: $27k-$33k based on experience
Employment type: Full-time

Looking for a fun place to work?

Want to work for an employer that cares about their employees?

Do you want work/life balance?

Like to work for an employer that gives back to their community?

VanScoter Insurance Agency, LLC is an independent property & casualty (auto, home, business, and life insurance) insurance agency is looking for a full-time Customer Service Representative.

We care about our employees and like to show them how much we value them. Not only with financial rewards like bonuses/commissions and gifts, but with Agency events. Some of our recent events have been an evening at Batavia Downs for dinner and gambling, go-kart racing, Escape Room (we did get escape!), Bowling, annual holiday party.

Here are some of the ways we give back to the community:

  • During 2019 we’re donating to a different local charity every month
  • Annual Thanksgiving food basket collection
  • Volunteer at local events, like Greece Rotary’s Ziti Dinner
  • Salvation Army Bell Ringing
  • The hours are Monday – Wednesday 8:45am-5:30pm, Thursday 8:45am-12:45pm (half day Thursdays! This is part of the work/life balance) and Friday 8:45am-5pm with 45 minutes for lunch.

The Customer Service Representative is responsible for servicing, quoting and selling new insurance policies; requoting existing customers; performing account reviews for current customers, recommending coverages & suggesting cost saving ideas. The Customer Service Representative will be required to take customer payments, issue certificates of insurance, assist in placing claims and following up on claim progress, in addition to some other administrative duties. It’s a small office, so you need to be willing to pitch in a help where ever is necessary.


  • Paid holidays
  • 15 Mulit-purpose vacation days each calendar year (another part of the work/life balance)
  • Commission
  • Bonus opportunities
  • A candidate must be customer focused, always looking out for the best interest of the client/prospect.

Candidates should possess the following qualities:

  • Sales oriented
  • Outgoing
  • Personable
  • Sense of humor
  • Upbeat
  • You must be able to project your smile over the phone (the majority of our interaction is over the phone)
  • Goal oriented
  • Reliable
  • Whiners or complainers need not apply, we are an upbeat office and like to keep it that way 🙂

What are we looking for?

  • High School Diploma (associates degree, even better!)
  • Property & Casualty Insurance License (great if you have it, if not, we’ll help you get it)
  • 2 years office work experience
  • Someone willing to learn
  • Someone who can follow instructions
  • A goal setter

How to apply: Fill out the form below and attach your resume, 6 references (3 business and 3 personal), and letter. In your letter you can choose 1 of 2 topics to discuss. You can write about who is the greatest person of influence in your life or what has been the greatest experience in your life that has shaped you. Only Candidates who follow all of the instructions will be contacted.


Job Type: Full-time

Salary: $27,000.00 to $32,000.00 /year

Employment Application

  • Drop files here or